Warranty

LIMITED WARRANTY:

Raptor Workholding Products, hereafter referred to as “RWP”, provides a limited warranty. The term “Product” will refer to the item(s) that you purchased from RWP.

This Limited Warranty extends only to the original purchaser.

RWP warrants this product and its parts against defects in materials or workmanship for one years labor and 90 days parts from the original date of invoice. During this period, RWP will repair or replace defective parts with new or reconditioned parts at RWP option, without charge to you. All original parts replaced by RWP become the property of RWP. You are responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty.

RWP offers a 30 day no-questions-asked return policy. If you are not satisfied with the product – return it for a full refund.*
RWP offers a 1 year warranty for parts.* 1 year warranty does not apply to dovetail cutters.

RWP, makes no other warranty, either express or implied, including but not limited to an implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product other than as set forth below.

Except as provided below, RWP is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall RWP be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

Warranty Conditions

The above Limited Warranty is subject to the following conditions:

  1. This warranty extends only to products distributed by RWP, or its authorized agents, is effective only if the products are purchased and operated in the USA. (Within the USA including US 48 States, Alaska and Hawaii.)
  2. This warranty covers only normal use of the product. RWP shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized RWP representative.
  3. In the event that your product is returned to RWP for repair – should no defect in materials or workmanship is found, you will be responsible for return shipping and current labor charges.
  4. You must retain your bill of sale or other proof of purchase to receive warranty service.
  5. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty.
  6. *You will be responsible to pay all shipping charges associated with the return or repair. Products being returned to RWP must not be damaged and shall only display normal wear and tear, otherwise this warranty is void.
  • Sunday, 08 July 2012
@selwaymachinetool
Scott Johnston Regional Sales Manager displaying Te-Co, Raptor, Piranha, and Piranha coolant line items at the MSC customer appreciation days!
Say hello to Dan Carlstrom our Outside Sales Rep. He is displaying various Raptor and Piranha products including the coolant which he specializes in. Dan is at the Haas open house in Springboro.
Everyone meet our Regional Sales Manager Dale Shields. He is at Reynolds Machinery for their open house displaying Raptor and Piranha products.
Just a reminder we will be closed Monday Sept 2nd. Everyone have a safe and enjoyable Labor Day weekend!
Here is an example of Raptor products one of our distributors @metalremovaltechnologies did to help their customer increase productivity.
Greetings from the ribbon cutting at Hudson Valley Community College. They had some of our Raptor products on their UMC-750 machine(Haas)
Raptor Workholding would like to wish our sales rep. Scott Johnston a very happy birthday! Thank you for all your hard work and dedication Scott! We hope you have a wonderful day!
VMR1 Competition Racing - Raptor Working Holding Thanks to having amazing customers! Our buddies at WMR Competition Performance put together this video for us. Thank you for your support guys. Having great customers like you is what keeps us motivated! Check out their links below.
www.WMR1.com
Instagram: ...
Raptor Pinch Block Check out how to use Raptor's Pinch blocks for a quick workholding solution for secondary and final operations. 5 axis workholding - Soft jaws for your Dovetail fixtures.
http://raptorworkholding.com/5-axis-fixtures/pinch-blocks
5-AXIS SELF CENTERING VISE - RAPTOR Hey guys!
We're looking forward to seeing you at IMTS 2016! Come check out our brand new, interchangeable jaw, 5-axis self centering vise. Booth W-1556.

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